Talking Chairs
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29 inspirational subject lines

Spam folders can be a treasure trove. The treasure? Marketing inspiration. Of course . . . some subject lines are horrible. But, others have potential, and can be adapted and improved. And considering that readers decide whether to read or trash your email in less than a second, well-written subject lines are essential. Here are a few examples of inspirational email subject lines. See what you can do with these . . .                                            Your organic presence Your inorganic presence Does the past still...
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What would the Jane Austen Society do?

Writers can find inspiration anywhere—fiction, podcasts, billboards, movie trailers. Most recently, I joined the Jane Austen Society of North America (JASNA) and have reveled in the refinement of its messaging. As one would expect, notifications from this group have been polite, well written and reflective of the personality of the group. In a world of fake news, spam, and ham-handed marketing techniques, receiving their messages is like feeling the sun on your face on a cold day. Here are a few examples that can help you add style to your customer communications: The...
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29 words with unexpected spellings

English spelling rules are just weird. We have words that sound the same but are spelled differently (i.e. you and ewe), words with letters that have nothing to do with how the word is pronounced (i.e. thought, although), words that contain silent letters (knight, pneumonia) and words that don’t have a singular form (trousers, alms). Here’s a look at 29 words that aren’t spelled the way you would expect. Can you spell them without looking them up? 1. Asphyxiate 2. Brusque 3. Carburetor 4. Champagne 5. Convalesce 6. Derriere 7. Desiccate 8. Eerie 9. Handkerchief 10....
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Backhanded phrases courteous communicato...

Have you ever received feedback or comments from colleagues that begin with the phrase “with all due respect”? The phrase is typically used by someone who wants to criticize you or your work, but that person feels the need to soften the message. Of course, “with all due respect” means nothing of the sort. It indicates willful disagreement with someone in a position of authority; subtle disrespect is intended. Here’s an example in context, pulled from a colleague’s email: “With all due respect, I differ with your perspective that my content was a ‘sales...
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10 exercise to help you escape the writi...

Having trouble coming up with the right words? Unable to string more than a few sentences together? Does it seem like your brain is not cooperating in spite of that looming deadline? Perhaps your brain needs a workout. Consider trying out a new writing exercise . . .  constrained writing. It’s just what is sounds like — imposing conditions on your writing, such as disallowing certain types of words or writing to a specific pattern. Imagine writing a short story without using the letter “e” or the word “is.” Writing with a constraint forces you to solve...
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40 alternatives to the word “said&...

It’s a word used so frequently that it’s become invisible. Read any article in the mainstream media and count how many times the word “said” or “says” is used. In journalism school, we learned that the only word we could use to attribute speech was “said.” This was presented as an unbreakable rule . . . like refusing to sign an oath of loyalty to a 16th century king. Ignore the rule and it’s off to the tower with you. The reason for this restriction is the need to maintain impartiality. When it comes to quoting what someone has said, journalists don’t...